QR codes where
originally designed back in 1994 to track vehicles during
manufacture. Since then they are used to connect the offline world to
the online world.
I want to give you both
sides of the coin and finish with my verdict on them. I’ll start
with my negative hat on.
NO
I knew the percentage
of consumers scanning QR codes was going to be low, so I did some
research and found out only 19% of USA consumers have ever scanned
one. That’s ever; I can imagine a lot fewer have scanned one again.
The reasons why it’s
so low, well it doesn’t help when advertisers aren’t using them
correctly. Linking people to the wrong content is a key one, but more
importantly what’s giving them a bad name is there placement.
Sticking a QR code on a moving vehicle, on the other side of the train track or at an underground station (that has no Wi-Fi or connectivity) isn’t a good idea.
It’s also hard for QR
codes with new technology making it easier and more engaging for
consumers to get to your offering.
YES
Here are some nice ways
that advertisers have used them, to show that they can live on.
A simple and very
effective use is when they are linked to interesting content. Like
Australia mail that let consumers create a video stamp, a QR code that links to a
personalized video message. The second best thing when you can’t be
there to give your friend their gift.
Some advertisers have
even edited QR codes and integrated them into their ads, like these
Disney posters.
You can actually edit up to 30% of a QR code, which gives advertisers more flexibility and more of a creative opportunity.
The location and timing
when consumers scan them is extremely important too. Like this
supermarket chain, which was losing business at lunchtime, so they
created a shadow activated QR code, an installation that only became
a visible when the sun hit it between 12pm - 1pm. Leading people to
discounts in their store.
VERDICT
I don’t think they
are dead; they just need to be used in interesting, engaging ways.
Advertisers need to stop being lazy and give people a unique
experience, add value to the ad and reward consumers with good
content.
If
advertisers do link it to their client’s site, they need to make
sure it directs the consumers to a mobile optimised site. So before
advertisers just stick another QR code in the left hand corner of
their client’s press ad, they need to think about when the consumer
will see it and how they will interact with it.
Create a reason why
they would want to scan it.
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