Recently I went to the first Mumbrella Perth and it was a great day, with many interesting talks to take in.
The keynote speaker of
the day was Jon Steel, the WPP group planning director, who talked a lot
about research, saying it’s time to hit the reset button, go back to basics and
do meaningful research to find real insights. He mentioned that he spent most
of his time outside of the agency, taking the research to people in their
natural habitats.
He spoke of the time when he judged the integrated
category at an awards show, saying he spent hours listening to “this many twitter
followers, hashtags, etc” but what should have been shown is more genuine
research, not meaningless numbers. “If somebody believes that excited bloggers
represent return on investment then I think the apocalypse is well and truly
upon us. And if the answer is always Twitter, it must have been a really stupid
question”, he said.
He told us all to remember the fundamentals that
stay the same even though things like Snapchat, Twitter and phone sizes change.
1) Be clear of the problem we are trying to solve.
We have to push back and identify the right issue.
2) Always look at the problem in the context of
life. He gave an example of an empty jar sitting in a café with a note that
says ‘tip’, but another jar that’s full says ‘Mexico 2014’.
3) Resist the accountability mindset that affects
so many companies today.
4) Keep things as simple as possible. Just because
you can do things, doesn’t mean you should. Simple works when complicated
doesn’t.
5) Keep it personal.
6) And never forget that you are talking to people.
“I’m not saying just go back to the old ways and
don’t embrace the new, I’m saying embrace the new, but do so while remembering
some of these fundamentals.” Jon Steel.
And another speaker I
really enjoyed was Travis Johnson, who talked about the future
of technology and how cities like Barcelona are now connecting everything that
can be connected. They are one of many cities creating new experiences with sensors
and he asked us to think of new experiences we could create.
We heard some interesting facts about ibeacon, a
wireless technology that sends you messages/information as you walk past a transmitter.
Currently 1 in 5 people who receive one of these signals interacts with it. There
are still a couple of problems with them though, in that you need an app to
receive the signal and it doesn’t work through crowds.
An amazing fact I took away from his talk was that ‘each
household currently has 8 connected devices on average (include Xbox, TV,
laptop etc) but by 2017 it will be 20’.
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